Contact Support

Dr. Brian Payne

“... The Ortho Insight 3D® software is powerful and gives me the control I want ... far simpler and more efficient by at least a factor of 3.”

Dr. Brian Payne
Santa Rosa, CA

Our friendly support staff are happy to help you, and can be reached by calling:
(+1) (423) 475-6914
Someone will be available to answer your call during the following times
(with the exception of holidays):
Monday - Thursday 8am - 6pm
Friday 8am - 4pm
Saturday - Sunday Closed
All times are EST (UTC -05:00)

Local time at our office is 7:38 am.
We are currently closed
Human verification, please choose the male
Only for existing customers. If you don't currently have an account with us, please call or email.
A ticket will be created and the first available technician will contact you shortly.
If a technician did not ask you to connect to them, please do not download this program.
If the technician is not expecting the incoming connection, it will be ignored.

Technical Support

If you are able to install software and can use Splashtop, please click here to install. Filesize: 24.5Mb

If you are not able to install software but can run helpdesk software, please click here for Windows (Filesize: 7.3Mb) or here for Mac (Filesize: 5.7Mb) Splashtop versions that do not require an install. This method will require you to provide tech support with a code to connect each time.